As Covid-19 virus spreads, stay home safe. In such a difficult time, orders take longer than usual to be delivered.
As Covid-19 virus spreads, stay home safe. In such a difficult time, orders take longer than usual to be delivered.
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Shipping Policy

CUSTOMER CARE

We endeavour to provide the best service we can however if there are any enquiries, please do not hesitate to contact us via email: fairytaleswedding.cs@gmail.com

 

PROCESSING TIME

Please allow 3 -15 days for  standard online orders and up to 2 - 3 weeks for special orders to be processed prior to shipping (items are usually made to order thus takes slightly longer).

It is recommended to order dresses at least 2 - 3 months before your big day date to allow for alterations (if required). 

SHIPPING POLICY

  • 10 - 14 business days for delivery once order has been shipped.

  • We provide worldwide shipping.

  • Free pick up from our store is available - please leave message in contacts form stating which products you would like. We are located in Hong Kong.